1. Introduction

AlGray LLC operates the website located at https://www.algray.autos. This website and the services offered through it are designed and built by the developer Algray. The developer Algray manages the day-to-day operation of the platform, including the design of the user experience, the maintenance of the underlying systems, and the processing of the data described in this document. This Privacy Policy explains in plain English how the services collect, use, store, safeguard, and share information when you visit the site, request a quote, send an inquiry, or otherwise interact with the studio.

Please read this document carefully before using the website. If you disagree with any part of this policy, you should stop using the website and the associated services. By continuing to browse the site or by submitting your details through any of the contact forms, you acknowledge that you have read and understood the practices described below.

2. Scope of This Policy

This policy applies to personal information that AlGray LLC processes in connection with the website and the professional services we offer. It covers information that you provide to us directly and information that we collect automatically when you browse the site, such as technical logs and usage statistics. It also covers information that we receive from third-party service providers that help us operate the website.

The policy does not apply to websites or services that are operated by other organizations and to which we may link. If you follow a link to a third-party site, you should review the privacy policy of that organization to understand how your information will be treated there.

3. Information We Collect

We collect information in three main ways: information you give us directly, information collected automatically, and information provided to us by other sources.

Information you provide directly

When you use the contact form, request a consultation, subscribe to a mailing list if one becomes available, or communicate with us by email or telephone, we may collect your name, your email address, your telephone number, the subject of your inquiry, and any message content that you choose to share with us. We may also collect the name of the company you represent when you contact us on behalf of an organization.

Information collected automatically

When you visit the website, our servers record certain technical information, including the type of browser you use, the operating system of your device, your internet protocol address, the pages you view, the date and time of your visit, the amount of time you spend on each page, and the address of the page from which you arrived. This information helps us understand how visitors use the site and identify technical problems.

Information from other sources

We may receive information about you from publicly available sources, from business partners, or from individuals who refer your company to us. When we receive such information, it is combined with the data we already hold about you for the purposes described in the next section.

4. How We Use Your Information

We use the personal information we collect for a number of legitimate business purposes. We use contact information to respond to your inquiries, to provide the services you request, to prepare quotes and proposals, to manage our client relationships, and to send administrative notices. When you choose to receive updates, we may send you information about our studio, including new service offerings and industry articles, but you can opt out at any time by following the unsubscribe instructions in each message.

We use automatically collected technical information to maintain and improve the website, to analyse how visitors navigate the site, to diagnose technical issues, to prevent abuse and fraud, and to enhance the overall security of our systems. We may aggregate anonymised statistics about site usage and share these statistics with our service providers so that we can improve the performance and reliability of the platform.

We never sell your personal information to any third party for any purpose. Any sharing of your data with a service provider is carried out solely to operate the website and deliver the services that you have requested.

5. Legal Basis for Processing

When you are located in the European Union, the United Kingdom, or other regions with data protection laws that require a lawful basis for processing, we rely on one or more of the following legal grounds. We process your information with your consent where you have clearly agreed to a specific use, such as subscribing to our newsletter. We process your information to perform a contract where you have engaged us to provide services and we need to use your details to deliver those services.

We process your information to pursue our legitimate interests, which include operating and securing the website, improving our services, understanding our audience, and protecting the rights and safety of AlGray LLC and its clients. We also process information to comply with legal and regulatory obligations that apply to our business, including accounting, taxation, and record-keeping requirements. Where we rely on consent as the legal basis, you may withdraw that consent at any time by contacting us using the details in the contact section of this document.

6. Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We may share your information only in the limited circumstances described below.

We share limited information with service providers who help us operate the website, such as web hosting providers, email delivery services, analytics providers, and security services. These providers process information only on our behalf and are bound by contracts that require them to protect your data and to use it only for the purposes we specify.

We may share your information when required to do so by law, by a court order, by a regulatory authority, or in the course of a legal proceeding. We may also disclose information when we reasonably believe that disclosure is necessary to protect the rights, property, or safety of AlGray LLC, our clients, or the public, or to detect and prevent fraud and other wrongdoing.

In the event that the business of AlGray LLC is acquired by, merged with, or otherwise transferred to another organization outside of the Vineyard operation, your information may be transferred as part of that business transaction. Any acquirer would be bound by the commitments set out in this policy.

7. Cookies and Similar Technologies

Cookies are small text files that a website stores on your device so that the site can remember information about your visit on a future visit. We use cookies and similar technologies to improve your experience, to remember your preferences, and to understand how the site is used.

Some cookies are strictly necessary for the site to function, such as those that enable the navigation to work correctly or that keep your session secure. Other cookies help us measure the performance of the site and gather analytical information about visitor behaviour. We may also use cookies to tailor the content and offers that are presented to you.

When you first visit the website, you may see a notice about the use of cookies. You can control and manage cookies through your browser settings. Most browsers allow you to block cookies, to delete existing cookies, or to receive a warning before a cookie is stored. Please note that if you disable cookies, some features of the website may not function as intended.

8. Data Retention

We retain personal information only for as long as it is necessary to fulfil the purposes for which it was collected, to comply with legal obligations, to resolve disputes, or to enforce our agreements.

Contact form submissions and related correspondence are retained for a period necessary to respond to your inquiry and to manage the associated business relationship, after which they are deleted or anonymised. Website server logs, which contain technical information such as internet protocol addresses, are retained for a rolling period and are deleted or anonymised on a regular schedule. Where you subscribe to a mailing list, we retain your subscription until you request to be removed.

In all cases, the retention period is kept as short as is reasonably possible and is reviewed periodically to ensure that we are not keeping information for longer than required.

9. Security of Your Information

AlGray LLC takes the protection of your personal information seriously. We apply appropriate technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure.

These measures include the use of secure connections for the transmission of data across the internet, restricted access to the systems that store personal information, and arrangements that limit the use of your data to authorised personnel who need it to perform their duties. Our service providers are selected with care and are expected to maintain comparable safeguards.

Because no method of transmission over the internet and no method of electronic storage is completely secure, we cannot guarantee the absolute security of your information. We work hard to protect your data and encourage you to take reasonable precautions when sharing information online.

10. Your Data Protection Rights

Depending on your location, you may have a range of rights in relation to the personal information we hold about you. These rights include the right to access the information we hold, the right to request that we correct inaccurate data, and the right to request that we delete your personal information in certain circumstances.

You also have the right to object to the processing of your information in certain situations, the right to request that we restrict the processing of your data, and the right to receive the information you have provided to us in a structured, machine-readable format where the technical grounds apply. Where we process information on the basis of your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the contact section. We will respond to your request within the time period required by the applicable law, and we may ask you to verify your identity before acting on your request. You also have the right to lodge a complaint with a relevant data protection supervisory authority if you believe that your rights have not been respected.

11. Privacy for Children

The website and the services provided by AlGray LLC are directed to a professional audience and are not intended for use by children. We define a child as an individual under the age of sixteen for the purposes of this policy. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information without the consent of a parent or legal guardian, please contact us immediately using the details in the contact section. If we become aware that we have collected personal information from a child in a manner that is not permitted, we will take steps to remove that information from our records as quickly as possible.

12. International Data Transfers

AlGray LLC is established in the United States, and the website is hosted on servers that may be located in the United States and in other countries. If you access the website from outside the United States, your information may be transferred to, stored in, and processed in a country that has data protection laws different from those of your own country.

When we transfer personal information across international borders, we take steps to ensure that your information receives an adequate level of protection in accordance with applicable laws. This may include the use of standard contractual clauses or other appropriate safeguards that are recognised by the relevant authorities.

By using the website, you understand that your information may be transferred to and processed in the United States and other jurisdictions, and that the privacy laws of those jurisdictions may offer different levels of protection compared with the laws of your place of residence.

13. Analytics and Advertising

We use analytics tools to understand how visitors interact with the website. These tools collect information about the pages you visit, the time you spend on the site, the type of device and browser you use, and general geographic information derived from your internet protocol address. Analytics providers process this information in anonymised or aggregated form whenever possible.

We may work with advertising partners to show you relevant offers that we believe may be of interest. These partners may use cookies or similar technologies to determine whether you have seen a particular advertisement and to measure the effectiveness of our marketing campaigns. You can opt out of interest-based advertising through the settings of your browser or through the consent mechanisms we provide on the site.

14. Third-Party Services

The website may rely on third-party services to deliver certain features and functions. For example, we may use external services to deliver email messages, to host the site, to provide analytics, or to process secure transactions. These third parties may have access to limited portions of your information, but only to the extent necessary to perform the functions for which they are engaged.

Each third-party provider is expected to protect your information in accordance with its own privacy policy and with applicable law. We encourage you to review the privacy policies of any third-party service you interact with directly. We update our list of third-party providers from time to time as the services we use evolve.

16. Changes to This Policy

AlGray LLC may update this Privacy Policy from time to time to reflect changes in our practices, in the law, or in the services we offer. When we make a material change, we will revise the effective date at the top of this page and may post a notice on the website so that you are aware of the update.

We encourage you to review this page periodically to stay informed about how we are protecting the information we collect. Your continued use of the website after any modification is effective indicates your acceptance of the updated policy. If we make changes that materially affect how we use information you have already provided, we will make reasonable efforts to notify you before the changes take effect.

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us at any time.

  • Company name: AlGray LLC
  • Contact name: Huang Ke
  • Email address: alert@algray.autos
  • Telephone number: +15139925249
  • Postal address: 219 W 160 N, Vineyard - 84059-8135, United States (US)

We aim to respond to all enquiries within a reasonable timeframe and appreciate your patience while we review your request. Thank you for trusting AlGray LLC with your information.